The client
A leading Perfumery and Fragrance manufacturer with a turnover of more than Rs. 400 crores, the client is a 100-year-old company with multiple locations across the country.
The business need
Set up the end-to-end process and software infrastructure to enable sale of life insurance policies through the Internet, as well as through Corporate Agents.
Technology Challenges -
- Creation of a knowledge base
- Streamlining perfume manufacturing projects
- Capturing customer feedback and interactions
Arion’s solution
Arion built a collaborative tool, which captured end-to-end project information. The browser- based application was built with the following features
- Completely searchable database of Perfume compositions
- Extensive reporting of Project Progress
- Work allocation for employees
- Tracking Customer Approval and Sample Submission process
Technology
- The application is developed using J2EE.
- Application Server - JBoss
- Database - DB2
- Operating System - Linux
Results
- The system has been operational for over 3 years and has resulted in huge cost and time savings for the company
- An organization wide Knowledge Base has been created, increasing access to information
- The management has complete visibility and control over the Perfume creation process
|